Legal

Privacy Policy

Effective Date: March 7, 2026

1. Introduction

Zuldeira Technologies LLC ("Zuldeira," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at zuldeira.com (the "Site") and use our services.

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

2.1 Information You Provide Directly

We may collect the following personal information when you voluntarily submit it through our contact forms, SMS consent form, or other interactions:

  • Name — Your full name as provided on forms
  • Email Address — Used for correspondence and follow-ups on inquiries
  • Phone Number — Used for SMS communications if you provide consent
  • Interest/Inquiry Details — The subject and content of messages you send us
  • SMS Consent Preferences — Your opt-in choices for receiving text messages

2.2 Information Collected Automatically

When you visit our Site, certain information may be collected automatically, including:

  • Browser Type and Version
  • Operating System
  • IP Address
  • Pages Visited and Time Spent
  • Referring URL
  • Device Information — Screen resolution, device type

3. How We Use Your Information

We may use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To send follow-up SMS messages regarding your inquiry (with your explicit consent)
  • To send product and service update notifications (with your explicit consent)
  • To improve our website, products, and services
  • To analyze usage trends and website performance
  • To comply with legal obligations
  • To protect against unauthorized access, fraud, or other illegal activity

4. SMS/Text Messaging

If you opt in to receive SMS messages from Zuldeira Technologies LLC, the following terms apply:

  • Consent is Voluntary: You are not required to consent to SMS messaging as a condition of purchasing any goods or services.
  • Message Frequency: You will receive no more than 1 message per month.
  • Message and Data Rates: Standard message and data rates from your mobile carrier may apply.
  • Opt-Out: You may opt out at any time by replying STOP to any message. You will receive a one-time confirmation of your opt-out.
  • Help: Reply HELP to any message for assistance, or contact us at [email protected].

We do not share, sell, rent, or trade your phone number or SMS consent data with third parties or affiliates for their marketing purposes. Your phone number is used solely for the SMS communications you have consented to receive.

5. Third-Party Services

We may use the following third-party services to operate our Site and process your information:

  • FormSubmit — Used to process contact and consent form submissions. Form data is transmitted to FormSubmit's servers for email delivery. See FormSubmit's website for their terms.
  • Twilio — Used to send SMS messages to users who have opted in. Twilio processes phone numbers and message content on our behalf. See Twilio's Privacy Policy.
  • Cloudflare — Used for website hosting, content delivery, and security services. See Cloudflare's Privacy Policy.
  • Google Fonts — Used to serve web fonts. Google may collect usage data. See Google's Privacy Policy.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. Third-party service providers only receive the data necessary to perform their specific functions on our behalf.

6. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences (such as your theme selection).

  • Essential Cookies: Required for Site functionality (e.g., theme preferences stored in localStorage).
  • Analytics Cookies: May be used to understand how visitors interact with our Site. These do not collect personally identifiable information.

You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the Site.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Contact Form Submissions: Retained for the duration of the business relationship plus 2 years.
  • SMS Consent Records: Retained for the duration of your subscription plus 5 years, as required for compliance documentation.
  • Automatically Collected Data: Retained for up to 12 months for analytics purposes.

8. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data in transit
  • Secure server environments with restricted access
  • Regular security assessments
  • Access controls limiting personnel who can view personal data

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we update or correct inaccurate information.
  • Deletion: Request that we delete your personal data, subject to legal retention requirements.
  • Opt-Out of SMS: Reply STOP to any text message, or contact us directly.
  • Withdraw Consent: You may withdraw consent for data processing at any time by contacting us.

To exercise any of these rights, please contact us at [email protected].

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us at [email protected].

11. Links to Third-Party Sites

Our Site may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party site you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Zuldeira Technologies LLC
Email: [email protected]
Phone: (301) 219-9449
Website: zuldeira.com